Your Remote Operations Team for Dispatching, Support & Sales

Global Operational Partner

SJ360 Solutions is a business process outsourcing (BPO) company providing a dedicated, time-zone-aligned remote operations team for outsourced dispatch services, outsourced customer support, sales, and medical billing outsourcing, integrated directly into your existing workflows and software.

By the Numbers

Unwavering Reliability. Proven Results.

100%

Shift Alignment

24/7

Operational Coverage

70%

Overhead Reduction

Why SJ 360 Solutions

Your Embedded Operational Advantage.

SJ360 provides fully managed, time-zone-aligned remote teams, a true dedicated remote team model, that integrate directly into your existing workflows and software, functioning as an extension of your business rather than a separate outsourced vendor.

Dedicated Personnel

Workflow Integration

Managed Quality Assurance

Trained team members learn your software, working your exact shift hours for seamless integration.

Directly embed our teams into your existing software and processes, eliminating friction.

Continuous supervision and QA ensure high-quality service and consistent performance.

Specialized Expertise

Solutions Tailored to Your Sector.

24/7 Dispatching

SJ360 provides outsourced dispatch services for limousine dispatch, taxi and cab dispatch outsourcing, and towing and recovery dispatch services, coordinating drivers, scheduling, and real-time communication around the clock.

Medical Billing &
Claims Support

SJ360 provides medical billing outsourcing and insurance claims processing services for doctors and clinics, handling revenue cycle management and following up on denials so providers get paid faster.

E-commerce Operations

SJ360 manages order processing, customer support, and inventory for online stores through outsourced e-commerce operations support, optimized to keep buyers coming back.

Our Proven Process

Seamless Integration, Step-by-Step.

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Map Your Requirements

Build Your Dedicated Team

Synchronize Workflows

Launch & Scale Operations

We define your operational needs, shift hours, and software stack in detail.

Expert recruiters select time-zone-aligned candidates tailored to your specifications.

Our team integrates with your systems, undergoing comprehensive training and QA.

Go live with 24/7 coverage, continuously optimized for performance and growth.

Customer reviews

Discover what our clients think about our service

Before SJ360, dispatch was the bottleneck in our business. Now calls get answered immediately, drivers are coordinated in real time, and our customers notice the difference. It's the most reliable part of our operation.

Grand Limousine Service INC

man standing near balcony
man standing near balcony

SJ360 took over our dispatch and it changed how our days run. Bookings get confirmed fast, drivers know exactly where to be, and we haven't had a missed pickup since we started. It genuinely feels like they're part of our team, not an outside vendor.

woman wearing black crew-neck shirt
woman wearing black crew-neck shirt

ZHS Limousine Service INC

★★★★★
★★★★★